This presentation includes some examples of new types of energy services in Finland for use in lobbying, training and communications. Service refers to all offering that goes beyond traditional energy sales (electricity, heat or gas).Services are offered to customers, end users or the customer’s service providers. Examples are provided by energy companies. This is a sampling of services and the energy companies providing them. The examples illustrate the direction in which the sector is developing.
Electricity supply and trading, development of the retail market and its functioning, issues related to switching of electricity suppliers, terms of agreement, billing, energy saving, notification of the origin of electricity, Nordic end user markets